If you are like me, you dread going to the Hospital emergency room. Luckily I only end up seeing one maybe once or twice a year, whether its for me, or another family member.
Under any other circumstance, I would be patient with things like this, because it’s rare that I need to go there.. But since the reason I am going to a Hospital’s Emergency Department… is always an emergency, I want emergency care.
But it doesn’t happen like that..
You show up at the Emergency Room, and a triage nurse takes your temperature. She asks how bad your ailments are, and then sends you to the registration desk. You answer a bunch of questions, and then you get directed to the waiting area.
Now waiting up to 20 minutes to see a doctor is about the most I can handle before I start getting pissed off. Usually your pain is so extreme, or you’re light headed and have nausia, coughing up a storm, whatever the case..
You want help, and you want it fast.
As you sit there, you watch all these “druggies” walk in, who are begging for pain killers, and they know how the system works. These druggies take up the nurses time, and everyone knows what they want, they just add to the wait queue. Sometimes they’re seen faster than the rest of us, to expedite their request.
The last time I visited a hospital emergency room with my wife, she had a 106 degree temperature, had major chills, and was in severe pain. We drove by the emergency room and only saw 2 people waiting. We figured it would be a 30 minute wait at the most. We parked the car, went in, got seen by the triage nurse, and then they wait an hour and a half to see a doctor.
My wife was complaining about how cold she was, and one of the nurses told us where to find blankets to cover up. You would think that if you’re running 106 degree temperature, that covering up to preserve more body heat is a bad idea. Obviously the patient’s care isn’t that important to them. I ask how long it will be to see a doctor, and I’m told there are 4 people ahead of us.
We wait another 1/2 hour… Bringing our total wait to 2 hours.
There is another smaller hospital in a small town nearby. We started thinking that driving to the new hospital might get us seen sooner. I ask how much longer the wait will be, and the nurse says there are still 6 people ahead of us. I explain that 1/2 hour ago, they told us that only 4 people were ahead of us..
The nurse then says. See this side of the room? These are the almost dying people. See that side of the room? That’s the more dying people. See your area? That’s the not so dying people. Everyone is seen in priority, you just have to wait.
I go back and tell my wife that maybe we should drive to that smaller town. Usually the wait there is only 10 minutes to see a doctor, eventhough its a 30 minute drive to get there. (We should have just went there in the first place. Who would have thought that 2 people in the waiting room would turn into a 2 hour wait, with STILL 6 people ahead of us?)
My wife, now with a migrane headache, severe chills, and abdominal pain, said “yes, lets go, I can’t wait anymore”. She’s in real rough shape.
We walk past the desk and say, we’re going to try that small town hospital, we can’t wait here anymore. Immediately one of the doctors who was sitting there filling out paper work looks up and asks the nurse, what’s happening?
The same nurse I just talked to 2 minutes earlier goes “they’re driving to that small town hospital. They were next to be seen, but I guess they don’t want to wait”
WHAT A BLOODY LIAR!! SHE NEVER TOLD US WE WERE NEXT!
The doctor looks concerned, more than the nurse. See, the doctors are there to help you. The nurses, seem to look at people as mere annoyances. Sorry if you’re a nurse who is reading this, but I just find that many people simply do not care about the patients. They’re just there for the paycheque.
At this point, we don’t trust anyone anymore and why high tail it out of there. 40 minutes later we’re seeing a new doctor at the small town hospital who confirms that my wife has a severe kidney infection. He administers pain medication, breaks her fever, sends her home with antibiodics and takes proper care of her condition.
It took less than 10 minutes of the doctor’s examination to diagnose and treat her condition with the aid of a nurse. Why must we wait 2 hours at the original hospital, and be lied to, about how many people are ahead of us?
I hate Hospital Emergency Rooms! Can someone please fix this system?